Leasing Professional - Edge Flats

Greystar Management Services•Winston-Salem, NC

5d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position is based at Edge Flats, a stabilized, 170-unit mid-rise community in Winston-Salem, North Carolina. The schedule is Monday through Friday with rotating weekends. The role also requires a flexible schedule that may include taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to assist other properties or attend training, meetings, and other business activities.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before resident move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and other community-specific campaigns.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain community and show-unit presentation standards by inspecting marketing and tour areas, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support satisfaction and finalize lease or renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or direct requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs.