Leasing Professional - Alexian Camellia

Greystar•San Diego, CA
•$21 - $23•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role is at a lease-up community with 531 units. The schedule is Thursday through Monday, 9 a.m. to 6 p.m., subject to change based on business needs. The position also requires a flexible work schedule, including taking “call” during evenings, weekends, and holidays. The pay range is $21.00–$23.00 per hour in San Diego, California. Onsite team members may be eligible for a housing discount, subject to discount terms and unit availability.

Requirements

  • 3–5 years of leasing experience.
  • Required licenses or certifications as mandated by state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property.
  • Ability to work a flexible schedule, including taking “call” during evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

  • Lease-up experience.
  • Yardi experience.
  • Rent Cafe CRM experience.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours and apartment showings, processing applications, completing credit screenings and criminal background checks, preparing lease and move-in packages, and facilitating move-ins and lease signings.
  • Inspect apartments before resident move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and programs.
  • Use on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other resident information.
  • Maintain community and model-home presentation standards by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
  • Follow up with prospects and new residents through email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and ensure satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting renewing residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner questions and concerns, solve problems, and document and communicate requests to the appropriate people.
  • Travel as needed to assist other properties or attend training classes, business meetings, or other activities related to the position.

Benefits

  • 20% housing discount for this position, subject to applicable terms and availability.
  • Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs.
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