Leasing Professional - Albuquerque

Greystar Management Services•Albuquerque, NM
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position carries out sales and leasing, prepares apartments and community spaces for prospective and incoming residents, monitors market conditions, and implements marketing plans. It also uses property-management software to maintain leasing and resident records, follows up with prospects and residents, and responds to questions and concerns. The role may require travel to other properties or business and training activities, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The hourly range is $20.00–$21.00. Additional compensation may include bonus programs, depending on eligibility and applicable company or property arrangements. Benefits listed for eligible full-time employees include insurance coverage, paid time off, retirement matching, parental leave, fertility benefits, and other programs.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to meet the stated physical demands, including standing, walking, or sitting for extended periods; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
  • Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement marketing plans, and follow established policies for concessions and occupancy programs.
  • Create and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property-management software to track availability, record leasing activity, manage prospect and resident data, and capture demographic information.
  • Inspect marketing corridors, tour routes, show units, models, and amenities; communicate maintenance needs; and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents by email, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal materials, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and route or document requests as appropriate.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low or free basic medical costs for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Eligible roles may participate in bonus programs.
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