Leasing Professional - Mason and Main

Greystar Management Services•Seattle, WA

9d•Onsite

About The Position

Greystar is hiring an experienced Leasing Professional for Mason and Main, a 550-unit high-rise community near downtown Seattle. The role coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional leases apartments to new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position involves prospect outreach and tours, leasing and application processing, marketing and market research, lease renewal support, and responding to resident concerns. The role also helps ensure apartments and common areas are ready and appealing for tours and move-ins, using property-management software to track availability and leasing activity. A flexible schedule is required, including being on call during evenings, weekends, and holidays. The role may require occasional or regular travel to other properties or for training and business meetings.

Requirements

Previous sales and customer-service experience is desired; a positive can-do attitude is required.
Proficiency in the MS Office Suite.
Ability to read, write, and communicate effectively; complete legal documents; explain and sell apartment features; and answer resident questions.
High level of professionalism in manner and dress.
Hold all licenses or certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

Experience with property-management software such as Yardi or OneSite.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans and goals to sustain occupancy.
Design and execute marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property-management software such as OneSite or Yardi to track availability, record traffic and leasing activity, manage prospect and resident data, and capture relevant information.
Inspect marketing and tour areas, coordinate upkeep with maintenance, merchandise show units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other means to support leasing decisions and satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems when possible, and document or route requests to the appropriate individuals.
Conduct prospect building and apartment tours, including virtual and in-person tours.
Conduct market research on comparable properties for marketing and advertising purposes.
Plan and execute community events.
Use social media and internet platforms to market available units.
Assist with lease renewals and respond to resident concerns.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity plans.
Pet insurance and legal plans.
Charitable giving program and benefits.
Robust training and development.