Leasing Professional - Mason and Main

Greystar•Seattle, WA

10d•$21 - $25•Onsite

About The Position

Mason and Main has an immediate opening for an experienced Leasing Professional. This role coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The position handles leasing to new residents, supports resident satisfaction throughout the lease term, and secures lease renewals at a brand-new 550-unit high-rise near downtown Seattle. The Leasing Professional conducts prospect tours, supports marketing and community events, follows up with prospects and residents, responds to concerns, and uses property management software to track leasing activity and resident information. The role also helps ensure apartments and community tour areas are ready for prospective and incoming residents. The hourly range is $21.30–$25.25. Additional compensation may include bonus program participation. Benefits and compensation may vary for union and prevailing-wage roles.

Requirements

A positive, can-do attitude is required.
Ability to read, write, and communicate effectively, complete legal documents, explain and sell apartment features, and answer resident questions.
High level of professionalism in manner and dress.
Valid driver’s license to operate a golf cart on the property.
Any licenses or certifications required by state and local jurisdictions.
Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous sales and customer service experience.
Proficiency in Microsoft Office Suite.
Experience with property management software such as Yardi or OneSite.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting lease signing and move-in.
Inspect apartments before resident move-in and coordinate outstanding preparation needs with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow established policies regarding concessions and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and online marketing.
Use on-site property management software to track availability, traffic, leasing activities, resident and prospect data, and demographic information.
Inspect marketing corridors, tour routes, show units, models, and amenities; communicate upkeep needs and prepare the leasing office for daily activity.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal documents, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or route requests appropriately.
Plan and execute community events.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Travel as needed to assist other properties or attend training classes and business meetings.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite property positions may be eligible for weekly, monthly, and/or quarterly bonuses.
Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.