Leasing Professional - Avana Creekside

Greystar•Charlotte, NC

1d•$19 - $21•Onsite

About The Position

The Leasing Professional at Avana Creekside coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The property is a stabilized, 264-unit garden community in Charlotte, North Carolina. The position conducts prospect tours and leasing activities, processes applications and screening, prepares lease and move-in materials, and supports a smooth move-in. It also helps maintain apartment and community presentation standards, develops and carries out marketing plans, monitors market and competitor conditions, and uses property-management software to track availability, prospect traffic, resident data, and leasing activity. The Leasing Professional follows up with prospects and residents, supports renewals, and responds to resident and client/owner concerns. The schedule is Monday through Friday with rotating weekends. The role may also require a flexible schedule, including being on call during evenings, weekends, and holidays. It involves work indoors and outdoors in all weather conditions, physical activity including standing, walking, bending, climbing, and lifting, and occasional travel to assist other properties or attend training and business meetings. The hourly range is $19.00–$21.00. Eligible onsite employees may participate in bonus programs. Full-time benefits include insurance, paid time off and holidays, onsite housing discounts subject to availability, a paid sabbatical after 10 years of service, 401(k) matching, paid parental leave, fertility benefit reimbursement, an Employee Assistance Program, and other optional plans and programs.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications and screening, preparing lease and move-in materials, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Create and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use onsite property-management software such as OneSite or Yardi to track availability, leasing activity, prospect traffic, resident and prospect records, and demographic information.
Inspect the marketing corridor, leasing tour, show units, models, amenities, and leasing office to maintain company presentation standards; communicate maintenance and upkeep needs.
Follow up with prospects and new residents by email, cards, notes, calls, or other contact to support leasing decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, and 10 sick days for new hires, plus 11 paid holidays; birthday off after one year of service and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.