Leasing Professional - Alpine Creekside

Greystar•Haltom City, TX

3d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident-retention goals. The role involves leasing apartments to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position carries out sales and leasing activities, including qualifying prospects, touring the community and apartments, processing applications and screenings, preparing lease and move-in materials, and helping ensure a smooth move-in. It also supports apartment readiness, marketing plans and campaigns, community presentation standards, prospect and resident follow-up, lease renewals, and timely resolution or referral of resident and owner concerns. The role may require travel to other properties or business and training events. The schedule is flexible and includes taking call during evenings, weekends, and holidays. Physical duties include standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas; working indoors and outdoors in all weather; and handling weights up to 25 pounds independently and 50 pounds with assistance.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant information.
Inspect marketing corridors and leasing tours, communicate upkeep needs to maintenance, maintain appealing show units and amenities, and prepare the leasing office for daily leasing activity.
Follow up with prospects and new residents through email, notes, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of 6 weeks after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.