Leasing Professional - Alpine Creekside

Greystar Management Services•Haltom City, TX

2d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role conducts leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional works with prospective and current residents, prepares leases and move-in materials, monitors apartment readiness, and coordinates with the maintenance team. The position also develops and carries out marketing plans, tracks leasing activity and resident information in property management software, maintains the appearance of the community and its show units, and responds to resident and client or owner concerns. The role requires a valid driver’s license to operate a golf cart on the property, any licenses or certifications required by state and local jurisdictions, and the ability to work a flexible schedule that includes evening, weekend, and holiday on-call duties. Physical requirements include extended periods of standing, walking, or sitting; bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas; working indoors and outdoors in all weather conditions; and moving up to 25 pounds independently or 50 pounds with assistance. Rare or regular travel may be required to assist other properties or attend training, meetings, or other business activities.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call duties during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel as needed to assist other properties and attend training, meetings, or other business activities.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, completing credit screening and criminal background checks, preparing leases and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to attract prospective residents, including referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track apartment availability and leasing activity and manage resident and prospect data.
Inspect and maintain the appearance of the marketing corridor, leasing tour, show units, model, amenities, and leasing office, and communicate upkeep needs to maintenance team members.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support lease and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions, resolve problems, or document and route requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.