Leasing Professional - Avana Creekside

Greystar Management Services•Charlotte, NC

1d•Onsite

About The Position

The Leasing Professional at Avana Creekside coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role covers leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The property is a stabilized, 264-unit garden community in Charlotte, North Carolina. The position performs sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting smooth move-ins. It also supports marketing and occupancy efforts, monitors market and competitor conditions, maintains property and model presentation, uses property management software to manage leasing data, follows up with prospects and residents, and responds to resident and client/owner concerns. The schedule is Monday through Friday with rotating weekends. The role may require a flexible schedule, including being on call during evenings, weekends, and holidays. The hourly range is $19.00–$21.00. Onsite property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits listed are for full-time employees.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours and apartment showings, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor current market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow policies concerning concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and programs.
Use on-site property management software, such as OneSite or Yardi, to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
Maintain show-quality standards by inspecting marketing areas and leasing tours, communicating upkeep needs to maintenance, presenting appealing model units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, telephone calls, or other contact to support leasing decisions and resident satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting and meeting with residents before move-out dates, and ensuring renewal documents are completed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns and questions, solve problems, and document or direct requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs.