Leasing Professional- The Wexley at 100

Greystar Management Services•Ellicott City, MD
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position performs sales and leasing activities, supports marketing and occupancy initiatives, maintains leasing and prospect information in property-management software, and helps ensure apartments and community spaces are ready to show. It also responds to resident and client or owner concerns and supports timely lease renewals. The role requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by state and local jurisdictions. Work may involve travel to other properties or business events as needed. The schedule is flexible and includes on-call coverage during evenings, weekends, and holidays. The hourly range is $23.00–$25.00. The position may also be eligible for onsite-team bonus programs.

Requirements

  • Hold a valid driver’s license to operate a golf cart on the property.
  • Hold any licenses or certifications required by state and local jurisdictions.
  • Be able to work a flexible schedule, including taking on-call coverage during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

  • Conduct sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, touring the community and apartments, processing applications, conducting credit and criminal-background screening, preparing lease and move-in documents, and facilitating move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies on concessions, specials, and occupancy programs.
  • Design and carry out marketing activities to generate community traffic, including resident-referral and employer-outreach programs and internet marketing.
  • Use on-site property-management software to track apartment availability and leasing activity and manage resident and prospect information.
  • Inspect the marketing corridor, leasing tour, show units, model, amenities, and leasing office to ensure they meet company standards; communicate maintenance and upkeep needs to the maintenance team.
  • Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease-renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner concerns and questions; resolve issues or document and route requests to the appropriate people.
  • Travel as needed to assist other properties or attend training classes and business meetings.

Benefits

  • Medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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