Leasing Professional - Embark

Greystar•Morrisville, NC

13d•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position is at Embark, a 303-unit garden-style community in lease-up in Morrisville, North Carolina, and follows a Monday–Friday schedule with rotating weekends. The position conducts prospect qualification, property tours, applications and screening, lease preparation, and move-in coordination. It also supports apartment readiness, marketing and traffic generation, leasing and resident data management, community presentation, resident follow-up, lease renewals, and resolution of resident and client/owner concerns. The role may require travel to other properties or training and business meetings. Incumbents must be able to work inside and outside in all weather conditions and maintain a flexible schedule that includes being on call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and coordinating move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow established policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, leasing activity, prospect and resident information, and demographic data.
Maintain the community, leasing office, show units, model, amenities, and tour route to company show-quality standards; communicate upkeep needs to maintenance staff.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve issues, and document or route requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and eligible employees receive their birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.