Leasing Professional - One North of Boston

Greystar•Chelsea, MA

1d•$24 - $26•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Responsibilities include qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and helping ensure smooth move-ins. The position also monitors market and competitor conditions, implements marketing plans and community programs, uses property management software to track leasing activity and resident data, maintains show-unit and community presentation standards, follows up with prospects and residents, and addresses resident and owner concerns. The position requires a valid driver’s license to operate a golf cart on property and any licenses or certifications required by state and local jurisdictions. Work may involve travel to other properties, training, or meetings. The schedule is flexible and includes taking call during evenings, weekends, and holidays. The hourly range is $24.00–$26.00. Additional compensation may include bonus programs, depending on role and performance.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and arrange for outstanding items to be addressed by the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies concerning concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, traffic, leasing activities, resident and prospect data, and demographic information.
Maintain community and show-unit presentation standards by inspecting leasing areas, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems, and route or document requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.