Leasing Professional - North Seattle

Greystar•Seattle, WA

3d•$22 - $25•Onsite

About The Position

Greystar is hiring an experienced Leasing Professional to coordinate a community’s marketing, leasing, and renewal strategies in support of occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction during the lease term, and securing renewals. The position combines customer service, sales, marketing, property preparation, resident communication, and administrative work. The hourly pay range is $21.50–$24.75. Additional compensation may include bonuses, depending on role and performance. Benefits offered to full-time employees include insurance, paid time off, housing discounts for onsite team members, a paid sabbatical after 10 years, a 401(k) match, paid parental leave, fertility-benefit reimbursement, an employee assistance program, and other optional plans.

Requirements

A positive, can-do attitude.
Ability to read, write, and communicate effectively; complete legal documents; explain apartment features; and answer resident questions.
High level of professionalism in manner and dress.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to work a flexible schedule, including call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous sales and customer service experience.
Proficiency in Microsoft Office Suite.
Experience with property management software such as Yardi or OneSite.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, completing credit screening and criminal background checks, preparing leases and move-in packages, and facilitating move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to support occupancy and sales goals.
Follow community policies for concessions, specials, and other occupancy programs.
Plan and execute marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property management software to track apartment availability, traffic, leasing activity, resident and prospect data, and demographic information.
Inspect and maintain the appearance of the marketing corridor, leasing tour, show units, model, amenities, and leasing office; communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing decisions and satisfaction.
Support lease renewals by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve issues when possible, and document or route requests appropriately.
Conduct apartment tours, including virtual and in-person tours; follow up with prospects by phone and email; assist with renewals; respond to resident concerns; and help plan and execute community events.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrued with tenure.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.