Leasing Professional - Dane Park North Garland

Greystar•Garland, TX

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing renewals. The position performs sales and leasing activities, prepares apartments and leasing materials for move-in, monitors market conditions, implements marketing plans, maintains prospect and resident information in property management software, and responds to resident and client/owner concerns. The role also supports the community’s renewal program and maintains the presentation of the leasing office, tour route, model apartments, and amenities.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Greet and qualify prospects, conduct community tours and apartment showings, process applications, conduct credit screening and criminal background checks, prepare lease and move-in packages, and support smooth move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and arrange for outstanding items to be addressed by the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow community policies regarding concessions, specials, and other occupancy programs.
Create and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and special programs.
Use on-site property management software such as OneSite or Yardi to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain appealing show units, models, and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and confirm satisfaction.
Prepare renewal letters and packages, contact residents ahead of move-out dates, and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve issues, and document or route requests to the appropriate individuals.
Travel occasionally or regularly as needed to assist other properties, attend training, business meetings, or fulfill job responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.