Leasing Professional - Angeline

Greystar Management Services•Seattle, WA

8d•Onsite

About The Position

Greystar is hiring an experienced Leasing Professional for its Angeline community. The role coordinates marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals. The Leasing Professional handles activities related to leasing to new residents, supporting resident satisfaction during the lease term, and securing renewals. The position combines customer service and sales with apartment tours, prospect follow-up, market research, community marketing, event planning, lease renewals, and responses to resident concerns. It also includes processing applications and screening, preparing lease and move-in documents, inspecting apartments and show units, tracking leasing activity in property-management software, and coordinating with maintenance. The role may require travel to other properties or business and training events, and a flexible schedule that includes evening, weekend, and holiday on-call work. The hourly range is $22.00–$24.00. The position may also be eligible for onsite bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; and other listed programs. Onsite housing discounts are available subject to discount and unit availability.

Requirements

Previous sales and customer service experience is desired; a positive can-do attitude is required.
Proficiency in the MS Office Suite.
Ability to read, write, and communicate effectively; complete legal documents; explain and sell apartment features; and answer resident questions.
High level of professionalism in manner and dress.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work inside and outside in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including evenings, weekends, and holidays on call.

Nice To Haves

Experience with property-management software such as Yardi or OneSite.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with maintenance.
Monitor market and competitor conditions and develop and implement marketing plans and occupancy strategies, following community policies on concessions and special programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property-management software such as OneSite or Yardi to track availability, traffic, leasing activities, resident and prospect data, and demographic information.
Inspect marketing corridors, tour routes, show units, models, amenities, and the leasing office to meet company standards; communicate maintenance needs and prepare for daily leasing activity.
Follow up with prospects and new residents to support satisfaction and finalize lease or renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or refer requests as appropriate.
Plan and execute community events.
Conduct prospect follow-up by phone and email and respond to resident concerns.
Travel to other properties, training classes, business meetings, or other locations as needed.
Work a flexible schedule that includes taking on-call shifts during evenings, weekends, and holidays.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off: new hires start with 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.