Leasing Professional - Part time with great bonus opportunity!

Chandler Management Corp•Mobile, AL
•$16 - $16•Onsite

About The Position

The Leasing Professional converts telephone, walk-in, and online prospects into leases to maintain and increase occupancy, and supports resident communication and lease renewals. The role also assists with leasing reports, rent collection and posting as directed, market surveys, office administration, and accurate lease and resident records. The position includes showing apartments, maintaining model and vacant units, supporting resident relations and events, and helping with community marketing and retention. The Leasing Professional reports directly to the Community Manager and works with community team members, the Regional Manager, corporate support staff, other communities, vendors, and service providers. This non-exempt position has no supervisory responsibilities. The schedule is generally Monday through Friday, with two extended weekdays, and Saturday; hours may vary by property and may be extended as needed. Overnight travel may be required for annual conferences or other company training and events.

Requirements

  • High school diploma or GED.
  • Two years of related business experience.
  • Ability to read, write, and communicate verbally in English.
  • Effective communication skills with residents, staff, supervisors, vendors, and others.
  • Ability to apply common-sense understanding to carry out basic written or oral instructions.
  • Basic math skills, including adding, subtracting, multiplying, and dividing, and using American money and units of weight, volume, and distance.
  • Pass a drug test and background screening and successfully complete pre-employment psychological and basic-skills exams, including interest patterns.
  • Meet the residency requirements for the community applied to.
  • Have a reliable vehicle, proof of liability insurance, and a valid driver's license.
  • Be able to walk the property, climb up to four flights of stairs, conduct inspections, deliver resident communications, and show apartments.
  • Be able to lift at least 30 pounds.
  • Attend resident events unless absence is approved in advance by the Community Manager.
  • Complete initial and annual Fair Housing training and assigned Grace Hill Vision courses.

Nice To Haves

  • Experience leasing multifamily properties.
  • National Apartment Leasing Professional (NALP) designation.
  • Computer literacy; Microsoft Word, Outlook, Excel, and OneSite knowledge.
  • Two years of college.
  • Preference for sales, ability to work under pressure, organizational skills, self-motivation, and self-direction.
  • Excellent customer-service attitude and ability to connect with residents and prospects.
  • Ability to partner effectively with peers, supervisors, and corporate support teams.

Responsibilities

  • Respond to telephone, email, and walk-in prospects; show apartments and use sales skills to convert prospects into leases.
  • Follow up with prospects by thank-you letter, email, and telephone within the specified timelines, and record activity in OneSite.
  • Monitor and record daily telephone, walk-in, and online traffic in OneSite.
  • Open and walk model units and the tour route daily; keep show units and common or amenity areas clean and properly supplied.
  • Obtain lease information, complete applications, conduct required screening and reference checks, and maintain complete lease files.
  • Assist with weekly market surveys and local outreach marketing; update social media three times per week.
  • Enter resident work orders in OneSite, provide copies to the Resident Services team, follow up with residents on completed repairs, and document callbacks.
  • Ensure lease files are complete before move-in; conduct move-in and move-out inspections, prepare move-in gifts, and review welcome packets.
  • Enter resident move-ins and move-outs in OneSite as directed by the Community Manager and record move-ins in the commission workbook.
  • Contact residents on monthly renewal expiration reports and assist with resident retention.
  • Respond to property emails and voicemails, assist with resident problems and complaints, and document relevant information in resident files and OneSite.
  • Help prepare newsletters and promotional flyers and plan community activities and events; attend resident events unless excused in advance by the Community Manager.
  • Collect, record, and deposit rental payments and fees as directed by the Community Manager; assist with weekly and monthly reports and timely legal action for evictions as needed.
  • Complete initial and annual Fair Housing training and assigned Grace Hill Vision courses.
  • Make daily bank deposits and perform other management tasks and errands using a reliable vehicle.
  • Enter work time daily and comply with the property schedule and overtime needs.

Benefits

  • Bonus opportunity
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