Leasing Professional - The Laurel

Greystar•Flowery Branch, GA

6d•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at The Laurel, a garden-style lease-up community with 287 units. The schedule is Monday through Friday with rotating weekends, and the position requires a flexible schedule that may include evening, weekend, and holiday on-call work.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel occasionally or regularly as needed to assist other properties, attend training classes or business meetings, or fulfill job responsibilities.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, completing credit and criminal background screening, preparing lease and move-in packages, and ensuring smooth move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow established policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and promotions.
Use on-site property management software such as OneSite or Yardi to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain show-quality community spaces by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions, take action to resolve problems, and document or route requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.