Leasing Professional - Laurel (TX)

Greystar Management Services•Austin, TX

3d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role includes prospect qualification and tours, application and screening processing, lease preparation, move-in coordination, apartment inspections, marketing, and resident follow-up. The position also responds to resident and client/owner concerns and supports community occupancy and leasing goals using property-management software and established community policies.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and coordinating move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including referral and employer outreach programs, internet marketing, and community-specific programs.
Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain show-quality standards for the community and model units by inspecting tour areas, communicating maintenance needs, merchandising units and amenities, and preparing the leasing office.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or convey requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service and additional vacation accrued with tenure.
On-site housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.