Leasing Professional - Laurel (TX)

Greystar•Austin, TX

4d•$17 - $19•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional performs sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease documents, and supporting smooth move-ins. The position also inspects apartments before move-in, monitors market and competitor conditions, develops and executes marketing activities, and uses property management software to track availability, leasing activity, and resident and prospect information. The role helps ensure the community, leasing office, show units, and amenities meet company standards; follows up with prospects and residents; carries out lease renewal activities; and responds promptly to resident and client/owner concerns. The position may involve occasional or regular travel to assist other properties or attend training and business meetings. A flexible schedule is required, including taking call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are move-in ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and occupancy goals; and follow community policies for concessions, specials, and other programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability and leasing activity and manage resident and prospect data.
Inspect the marketing corridor and leasing tour, communicate maintenance needs, merchandise show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner questions and concerns, resolve problems, and document or route requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.