Leasing Professional - Olivine

Greystar•Phoenix, AZ

10d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role supports new-resident leasing, resident satisfaction throughout the lease term, and resident lease renewals. The position includes prospect engagement and leasing, preparing apartments and lease documents for move-in, monitoring market conditions, and planning and carrying out marketing activities. It also involves using property management software to track availability and leasing activity, maintaining community and model-apartment presentation standards, following up with prospects and residents, administering renewals, and addressing resident and client/owner concerns. The role requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. Work may take place inside and outside in all weather conditions, and travel may occasionally be required to assist other properties or attend training and business meetings.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow community policies on concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referrals, employer outreach, internet marketing, and community-specific programs.
Use on-site property management software to track apartment availability and leasing activity and maintain resident and prospect information.
Maintain community and show-unit standards by inspecting leasing areas and tours, communicating upkeep needs, merchandising models and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring documents are completed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, or document and convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.