Leasing Professional - The Academy

Greystar•Spokane, WA

3d•$18 - $20•Onsite

About The Position

Greystar is hiring an experienced Leasing Professional for The Academy. This role coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is a temporary assignment expected to last approximately four months; after successful completion, the employee may apply for a permanent position at another Greystar community. The Leasing Professional works with prospects, residents, and community team members to conduct tours, process applications and leases, support move-ins and renewals, maintain show-ready apartments and common areas, monitor market conditions, and implement marketing activities. The role uses property management software to track availability, leasing activity, and resident and prospect information, and responds to resident concerns and questions. The role requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. It may require occasional or regular travel to other properties or to attend training and business meetings. The hourly pay range is $18.00–$20.00. The posting describes housing discounts, potential bonus incentives, and benefits for eligible full-time employees.

Requirements

A positive, can-do attitude.
Ability to read, write, and communicate effectively and complete legal documents.
Ability to sell and explain apartment features and answer resident questions.
High level of professionalism in manner and dress.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Previous sales and customer service experience.
Proficiency in Microsoft Office Suite.
Experience with property management software such as Yardi or OneSite.

Responsibilities

Coordinate community marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals.
Greet and qualify prospects, conduct community and apartment tours, process applications, conduct credit screening and criminal background checks, prepare lease and move-in documents, and support smooth move-ins and lease signings.
Inspect apartments before move-in, ensure they are move-in ready, and arrange for outstanding items to be addressed by the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies concerning concessions, specials, and other occupancy programs.
Plan and execute marketing activities to drive traffic, including resident referral and employer outreach programs and online marketing.
Use property management software to track apartment availability and leasing activity and maintain resident and prospect data.
Inspect the marketing corridor and leasing tour, maintain show units and amenities, communicate upkeep needs to maintenance, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Prepare and administer lease renewal letters and packages, contact residents ahead of move-out dates, and ensure renewal documents are completed on time.
Respond courteously and promptly to resident and client or owner concerns, resolve problems where possible, and document or route requests to appropriate individuals.
Plan and execute community events and conduct market research on comparable properties.
Use social media and internet platforms to market available apartments.
Assist residents with concerns and questions and support resident satisfaction throughout the lease term.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite property roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity plans.
Pet insurance and legal plans.
Charitable giving program and benefits.