Leasing Professional

Southern Land Company Careers•Philadelphia, PA

9d•Onsite

About The Position

Southern Land Company is seeking a full-time Leasing Professional to join its team at The Alcott, a 12-story mixed-use property in Philadelphia, Pennsylvania. The role focuses on apartment leasing and customer service, including presenting the property and apartments to prospective residents, processing applications, and supporting resident retention and community events. The successful candidate is organized, communicative, detail-oriented, and able to work independently. The Alcott has 329 rental residences, 111 bicycle stalls, and 87 parking spaces. Amenities include a co-working space, fitness center, dog spa, dog park with a bar, and a resort-style pool with cabanas. The property integrates indoor and outdoor spaces in an area known for its art, energy, and historic character. The role pays $23–$25 per hour, based on experience. Southern Land Company describes itself as a national real estate development and construction firm with in-house planning, architecture, design, construction, marketing, and resident experience professionals. The company offers a compensation and benefits package and is an equal opportunity employer.

Requirements

High school diploma or equivalent.
Prior sales, customer service, or leasing experience.
Fair Housing training.
Strong working knowledge of Microsoft Office.
Ability to keep sensitive information highly confidential.
Excellent written and verbal communication skills.
Strong, pleasant telephone and interpersonal skills, with the ability to deal professionally with clients, vendors, and coworkers in person and by phone.
Excellent organizational and time-management skills; ability to take initiative, use good judgment, demonstrate urgency and attention to detail, and carry multiple projects through to completion.
Ability to work independently, prioritize work, and ask for clarification when needed.
Ability to work under pressure and tight time constraints, and to handle frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Nice To Haves

College degree preferred.
Experience with YARDI is a plus.

Responsibilities

Greet prospective residents, assess their needs and preferences, and professionally present the property and apartments, including their features and benefits.
Complete reporting requirements, including outreach marketing, traffic reports, daily checklists, and maintenance of the Customer Relationship Management System (CRM) and Property Management System (PMS).
Assist with the resident retention program, resident appreciation days, and special functions as requested; participate in at least one after-hours event per month.
Enter prospect and resident information and activity into the CRM, including calls, visits, applications, communications, demographics, preferences, apartments shown, and other relevant activity.
Process lease applications, collect proof of income, obtain management approval, and notify prospective residents of results within 24–72 hours.
Schedule lease pre-signing within 72 hours after approval notification.
Schedule move-in appointments and freight elevator use.
Prepare miscellaneous resident communications as needed.
Assist with monthly advertising review updates and maintain the advertising binder.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.