Leasing Professional - Rancho Cucamonga, CA

Greystar • Newport Beach, CA

5d • $22 - $23 • Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a stabilized community with 272 units in Rancho Cucamonga, California. The schedule is to be determined; both weekend days are required, with stated hours of 9 a.m. to 6 p.m. subject to change based on business needs. The role also requires flexibility to take call during evenings, weekends, and holidays, and may require occasional travel to assist other properties or attend training and business meetings.

The hourly pay range is $22–$23. Onsite property employees may be eligible for weekly, monthly, and/or quarterly bonus programs. Full-time benefits include medical, dental, vision, disability, and life insurance; paid time off; paid holidays; an onsite housing discount subject to availability; a paid sabbatical after qualifying service; a 401(k) with company match; paid parental leave; fertility-benefit reimbursement; an employee assistance program; and additional insurance, legal, and charitable-giving benefits.

Requirements

• At least 1 year of sales experience.
• At least 2 years of customer service experience.
• Hold licenses and certifications required by applicable state and local jurisdictions.
• Valid driver’s license to operate a golf cart on the property.
• Ability to work a flexible schedule, including both weekend days and taking call during evenings, weekends, and holidays.
• Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work indoors and outdoors in all weather conditions.
• Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

• Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
• Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
• Monitor market and competitor conditions; develop and implement marketing plans and occupancy goals; and follow policies for concessions, specials, and other programs.
• Plan and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
• Use onsite property management software to track apartment availability and leasing activity and maintain resident and prospect data.
• Inspect the marketing corridor and leasing tour, communicate maintenance needs, maintain show units and amenities, and prepare the leasing office for daily activities.
• Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
• Support lease renewals by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
• Respond courteously and promptly to resident and client/owner questions and concerns, resolve problems, and document or route requests to the appropriate people.

Benefits

• Medical insurance, including low-cost or free basic employee-only coverage
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off, including vacation, personal days, and sick days
• Paid holidays
• Onsite housing discount at Greystar-managed communities, subject to discount and unit availability
• Paid sabbatical after 10 years of service and every 5 years thereafter
• 401(k) with company match up to 6% of pay after 6 months of service
• Paid parental leave
• Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
• Employee assistance program
• Critical illness, accident, and hospital indemnity plans
• Pet insurance
• Legal plans
• Charitable giving program and benefits
• Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed