Leasing Professional - Woodland Park

Greystar Management Services•Houston, TX

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts prospect outreach and tours, processes applications and screening, prepares lease and move-in documents, and helps ensure smooth move-ins. The role also supports marketing plans, monitors market and competitor conditions, maintains leasing and resident information in property management software, ensures the community and show units meet company standards, and responds to resident and owner concerns. The position may require travel to other properties or company activities and a flexible schedule that includes evening, weekend, and holiday on-call coverage.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel as needed to assist other properties, attend training, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in materials, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
Inspect marketing and leasing areas and show units, communicate upkeep needs to maintenance, maintain appealing models and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support leasing and renewal decisions and resident satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems, and convey requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.