Leasing Consultant (Woodland Park Apartments)
About The Position
Van Metre is seeking a Leasing Consultant at Woodland Park Apartments in Herndon, Virginia. The role focuses on developing productive, positive relationships with current and prospective residents to maximize client satisfaction, occupancy, and retention while supporting Van Metre’s mission, vision, and values. Leasing Consultants welcome visitors, support sales and marketing efforts, provide property information, conduct tours, process rental applications, and assist residents with service concerns and lease renewals. They also help organize resident events, inspect the community and vacant apartments, and complete sales-related administrative work. The position includes weekend work. The company describes a work environment that rewards excellence and supports work/life balance, professional development, mentorship, and career growth. Compensation is $20–$22 per hour, commensurate with experience, education, training, and skills, with annual bonus potential of $5,000 paid quarterly and renewal and leasing commissions.
Requirements
- Previous experience in customer service, sales, hospitality, or a related field.
- Ability to conduct community and apartment inspections indoors and outdoors in varying weather conditions.
- Weekend work is required.
- Aptitude for working with people.
- Professional demeanor and attitude.
- Customer service skills.
- Verbal and written communication skills.
- Sales and goal orientation.
- Time management and prioritization skills.
- Social media skills.
Nice To Haves
- Bilingual ability is preferred.
Responsibilities
- Welcome visitors to the community and answer questions or provide assistance.
- Engage in sales activities, including grassroots marketing, to increase traffic and occupancy.
- Maintain thorough knowledge of the property and amenities and serve as a resource for current and prospective residents.
- Follow up with prospective residents by phone and email, schedule and conduct property tours, and process rental applications.
- Check in with residents, address concerns, and conduct lease renewals.
- Monitor service requests and coordinate with the service team and residents to help ensure concerns are resolved promptly and adequately.
- Plan, organize, and conduct resident events with the team.
- Complete three exterior community inspections each week and report deficiencies such as landscaping or paint needs and property damage.
- Inspect vacant apartments and report needed repairs to the service team.
- Prepare and complete sales administrative tasks and reports, including market surveys.
- Perform other sales, customer service, and property-related tasks as needed.
Benefits
- Annual bonus potential of $5,000, paid quarterly.
- Renewal and leasing commissions.
- 11 paid holidays.
- 10 vacation days and 10 sick days.
- Two volunteer days off and two personal days.
- A day off for an annual physical and a day off for the employee’s birthday.
- Comprehensive parental and bonding leave.
- Medical and dental coverage through Cigna.
- Vision coverage through EyeMed.
- Life, AD&D, and disability insurance.
- Flexible Spending Account.
- Company-matched 401(k) retirement savings plan and access to retirement planning coaches.
- Annual wellness reimbursement of up to $900.
- Tuition reimbursement.
- Company-paid certifications, memberships, and licensures.
- Mentoring programs, growth paths, regular performance evaluations, and training opportunities.
- Rental and Van Metre home purchase discounts.
- Employee discounts through Walker Title Company and Intercoastal Mortgage.
- Employee Wellness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
