Leasing Professional - Altera Conner Park

Greystar•Land O' Lakes, FL
•$18 - $20•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a 305-unit garden-style community in lease-up and includes regularly scheduled weekend shifts. The position carries out prospect engagement and leasing, prepares apartments and move-in materials, monitors market and competitor conditions, and implements marketing efforts to sustain occupancy. It uses on-site property management software to track availability, leasing activity, and resident and prospect information. The Leasing Professional also maintains the presentation of the community and its show units, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The role requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by applicable state and local jurisdictions. Work may involve travel to other properties or to training and business meetings. The schedule is Monday through Friday with rotating weekends, and the position requires flexibility to take call during evenings, weekends, and holidays.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to achieve the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in packages, and facilitating move-ins and lease signings.
  • Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and campaigns.
  • Use on-site property management software such as OneSite or Yardi to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant information.
  • Maintain community and show-unit presentation by inspecting marketing and tour areas, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
  • Follow up with prospects and new residents through email, notes, cards, telephone calls, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns, resolve issues where possible, and document or route requests to appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrual with tenure.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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