Leasing Professional - Park at Stone Oak

Greystar Management Services•San Antonio, TX

19h•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts prospect tours and apartment showings, processes applications and screening, prepares lease and move-in documents, and helps ensure apartments are ready for move-in. It also monitors market and competitor conditions, carries out marketing plans and programs, tracks leasing activity and resident data in property-management software, and maintains the community’s leasing areas and show units to company standards. The Leasing Professional follows up with prospects and residents, supports timely lease renewals, and responds to resident and client/owner questions and concerns. The role may involve travel to other properties or for training and business meetings. It requires a flexible schedule, including taking call during evenings, weekends, and holidays, and working inside and outside in all weather conditions.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours and showings, processing applications and screenings, preparing leases and move-in packages, and facilitating move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies regarding concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability and leasing activity and manage prospect and resident information.
Inspect the marketing corridor, leasing tour, show units, model, amenities, and leasing office; communicate maintenance needs and prepare these areas for leasing activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, solve problems, and document or route requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.