Leasing Professional - Agora Stone Oak

Greystar•San Antonio, TX

5d•$16 - $19•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts sales and leasing activities, supports move-ins, monitors market and competitor conditions, and implements marketing plans and programs. The position also uses property management software to track availability and leasing activity, maintains the appearance of the leasing office and tour areas, follows up with prospects and residents, and responds to resident and client or owner concerns. The role requires a flexible work schedule that includes taking “call” during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training, meetings, or other work-related activities.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities to meet the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit and criminal background screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other information.
Maintain the community, tour route, show units, model, amenities, and leasing office in accordance with company standards, and communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing decisions and resident satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, take action to solve problems, and document or route requests as appropriate.

Benefits

Medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.