Leasing Professional - Agora Stone Oak

Greystar Management Services•San Antonio, TX

4d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It is based at the Agora Stone Oak community and involves a flexible schedule that may include evening, weekend, and holiday on-call work.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call duties during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to travel occasionally or regularly as needed to assist other properties or attend training, meetings, and other work-related activities.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, performing credit screening and criminal background checks, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies regarding concessions, specials, and occupancy programs.
Create and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing initiatives.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect information, and capture demographic and other relevant information.
Maintain community and show-unit presentation standards by inspecting the marketing corridor and tour route, reporting maintenance needs, preparing show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents through calls, emails, notes, or other contacts to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns, take action to resolve problems, and document or direct requests to the appropriate people.

Benefits

Hourly pay range of $16.00–$19.00.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical of 6 weeks after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.