Leasing Professional - Park at Stone Oak

Greystar • San Antonio, TX

2d • $17 - $18 • Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles activities related to leasing to new residents, maintaining resident satisfaction throughout the lease term, and securing lease renewals.

The role includes prospect outreach and tours, application processing and screening, lease preparation, move-in coordination, marketing, monitoring market conditions, and using property-management software to track availability and leasing activity. The Leasing Professional also helps maintain show units and common areas, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns.

The position requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. It may involve travel to other properties, training classes, or business meetings. The hourly range is $16.50–$18.00, and additional compensation may be available through bonus programs. Benefits are offered to full-time employees.

Requirements

• Hold all licenses and certifications required by applicable state and local jurisdictions.
• Have a valid driver’s license to operate a golf cart on the property.
• Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
• Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Be able to work indoors and outdoors in all weather conditions.
• Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

• Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
• Inspect apartments before resident move-in, ensure they are move-in ready, and coordinate outstanding work with the maintenance team.
• Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following established policies for concessions, specials, and other programs.
• Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and programs.
• Use on-site property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
• Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain appealing show units, models, and amenities, and prepare the leasing office for daily leasing activities.
• Follow up with prospects and new residents through email, notes, calls, or other contacts to support leasing and renewal decisions and ensure satisfaction.
• Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
• Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
• Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave and a lifetime fertility-benefit reimbursement of up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed