Leasing Professional - Woodland Park

Greystar•Worcester, MA

2d•$16 - $21•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. Responsibilities include prospect qualification and tours, application and screening processes, lease preparation, move-in coordination, apartment readiness inspections, marketing-plan execution, traffic generation, property-management software use, maintaining show-quality community spaces, prospect and resident follow-up, renewal administration, and responding to resident and client or owner concerns. The role requires a flexible schedule that includes taking call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training and business meetings. Greystar is a global real estate platform headquartered in Charleston, South Carolina. The hourly range for this position is $15.50–$21. Compensation may also include performance-based bonus programs, depending on position and eligibility. Benefits offered to full-time employees include insurance, paid time off, a 401(k) with company match, parental leave, fertility benefit reimbursement, and other programs.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and facilitating move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following community policies on concessions, specials, and other programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other information.
Maintain community and model/show-unit standards by inspecting the marketing corridor and tour route, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contact to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, take action to solve problems, and document or convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.