Leasing & Marketing Team Leader

Cardinal Group Career•Costa Mesa, CA

16h

About The Position

The Leasing & Marketing Team Leader assists the Community Manager with property operations, focusing on leasing, marketing, resident relations, and related community functions. The role works toward full occupancy by retaining current residents, leasing available apartments, and pre-leasing upcoming vacancies. The position is full-time and non-exempt. For work performed in California, the stated salary range is $16.50–$18.50, with bonus potential.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High-energy approach and comfort working in a fast-paced environment.
Enjoys and takes pride in providing excellent service.
Warm, friendly, and helpful customer service in person and on the phone.
Basic computer skills, including typing and writing correspondence and memos.
High school diploma or equivalent.
Available to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Preferred career experience includes Leasing Agent, Leasing Real Estate, Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, identify their needs and preferences, present the property and apartments, use feature-and-benefit selling, close sales, and follow up in accordance with company leasing procedures.
Answer incoming calls professionally and handle inquiries from prospective clients, residents, company team members, and vendors.
Complete lease applications and participate in verifying applications; notify prospective clients of results.
Maintain accurate client records according to company policy.
Update daily reports, including notice-to-vacate, vacancy, and activity reports.
Maintain the tour route and its curb appeal.
Assist residents with day-to-day tasks through the community concierge program.
Participate in required Cardinal U training.
Perform other related duties as assigned by the Team Leader.