Leasing & Marketing Team Leader

Cardinal Group Career•Lubbock, TX

11d

About The Position

The Leasing & Marketing Team Leader assists the Community Manager in maintaining property operations, with a concentration on leasing, marketing, resident relations, and community functions. The role strives for full occupancy by retaining current residents, leasing available apartments, and pre-leasing future availability. The position is full-time and non-exempt, with hourly compensation, benefits, and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and enjoyment of a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent, warm, friendly, and helpful customer service in person and on the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Ability to work inside and outside in all weather conditions and access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver weights up to 20 pounds.
Ability to meet the role's physical demands, including regular use of hands, talking or hearing, standing, walking, reaching, and climbing, stooping, or squatting.

Nice To Haves

Career experience as a Leasing Agent, Leasing Real Estate professional, Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Use company leasing expectations and procedures to greet prospective clients, qualify them, determine their needs and preferences, present the property and apartment homes, sell features and benefits, close sales, and follow up.
Answer incoming calls professionally and respond appropriately to prospective clients, clients, company team members, and vendors.
Complete lease applications and participate in application verification.
Notify prospective clients of application results.
Maintain accurate client records according to company policy.
Update daily reports, including notice-to-vacate, vacancy, and activity reports.
Maintain and perform upkeep of the tour route to ensure curb appeal.
Assist residents with day-to-day tasks as part of the community concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned by the Team Leader.