Leasing & Marketing Team Leader

Cardinal Group Companies•Lutz, FL

About The Position

The Leasing & Marketing Team Leader assists the Community Manager in maintaining property operations, with a focus on leasing, marketing, resident relations, and related community functions. The role aims to achieve full occupancy through resident retention, leasing available apartments, and pre-leasing future availability. The position is full-time and non-exempt, with hourly compensation, benefits, and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent, warm, friendly, and helpful customer service in person and over the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Career experience as a Leasing Agent, in Leasing, Real Estate, or as a Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, qualify them, determine their needs and preferences, present the property and apartment homes, use feature-and-benefit selling, close sales, and follow up in accordance with company leasing expectations and procedures.
Answer incoming calls professionally and respond appropriately to prospective clients, residents, internal team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of results.
Maintain accurate client records in accordance with company policy and update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain and upkeep the tour route to ensure curb appeal.
Assist residents with day-to-day tasks as part of the community's concierge program.
Participate in Cardinal U training as required.