Leasing & Marketing Team Leader

Cardinal Group Career•Lutz, FL

About The Position

The Leasing & Marketing Team Leader assists the Community Manager with property operations, focusing on leasing, marketing, resident relations, and community functions. The role works to achieve 100% occupancy by retaining current residents, leasing available apartments, and pre-leasing future availability. This is a full-time, non-exempt position paid hourly, with benefits and bonus eligibility. The position works both inside and outside apartment buildings and throughout the property, including amenities. It involves exposure to outdoor conditions, which may be unpleasant or hazardous. Occasional or regular travel may be required to assist other properties, attend training, or meet other work needs. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoys and takes pride in providing excellent service.
Excellent customer service skills; warm, friendly, and helpful in person and on the phone.
Basic computer skills, including typing and writing correspondence and memos.
High school diploma or equivalent.
Available to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Career experience as a Leasing Agent, Leasing Real Estate professional, Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, assess their needs and preferences, present the property and apartments, use feature-and-benefit selling, close leasing opportunities, and follow up in accordance with Company procedures.
Answer incoming phone calls professionally and handle inquiries from prospective clients, residents, Company team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of application results.
Maintain accurate client records in accordance with Company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain and perform upkeep of the tour route to support curb appeal.
Assist residents with day-to-day tasks through the community's concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned.