Leasing & Marketing Team Leader

Cardinal Group Career•Tallahassee, FL

13d

About The Position

The Leasing & Marketing Team Leader assists the Community Manager with property operations, concentrating on leasing, marketing, resident relations, and related community functions. The role strives for 100% occupancy by retaining existing residents, leasing current availability, and pre-leasing future availability. The position is full-time and non-exempt, with hourly compensation, benefits, and bonus eligibility. The work takes place both inside and outside apartment buildings and throughout the property, including amenities. It involves frequent exposure to outdoor elements that may be unpleasant or hazardous. The role requires accessing interior and exterior areas, working in all weather conditions, and may involve rare or regular travel to other properties or training. Reasonable accommodations may be made for individuals with disabilities.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and enjoyment of a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent customer service skills, with a warm, friendly, and helpful manner in person and on the phone.
Basic computer skills, including typing and writing correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Ability to regularly use hands to finger, type, handle, or feel, and to talk or hear.
Ability to regularly stand, walk, reach with hands and arms, climb, stoop, or squat.
Ability to physically access all exterior and interior parts of the property and amenities and work inside and outside in all weather conditions.
Ability to push, pull, lift, carry, or maneuver weights of up to 20 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Career experience as a Leasing Agent, Leasing Real Estate professional, Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Follow company leasing expectations and procedures to greet prospective clients, identify their needs and preferences, present the property and apartment homes, use feature-and-benefit selling, close sales, and follow up.
Answer incoming phone calls professionally and handle them appropriately for prospective clients, clients, company team members, or vendors.
Complete lease applications and participate in application verification.
Notify prospective clients of application results.
Maintain accurate client records according to company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain and upkeep the tour route to ensure curb appeal.
Assist residents with day-to-day tasks as part of the community concierge program.
Participate in Cardinal U training as required.
Perform other related duties and follow other instructions as assigned by the Team Leader.