Leasing & Marketing Team Leader

Cardinal Group Career•Reno, NV

23h

About The Position

The Leasing & Marketing Team Leader assists the Community Manager with property operations, focusing on leasing, marketing, resident relations, and related community functions. The role aims to achieve full occupancy by retaining residents, leasing current vacancies, and pre-leasing future availability. The position is full-time and non-exempt, with hourly compensation, benefits, and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoyment of and pride in providing excellent service.
Excellent, warm, friendly, and helpful customer service in person and by phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Preferred career experience as a Leasing Agent, Leasing Real Estate professional, Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, assess their needs and preferences, present the property and apartment homes, use feature-and-benefit selling, close leasing opportunities, and follow up according to company procedures.
Answer incoming calls professionally and respond appropriately to prospective clients, residents, company team members, and vendors.
Complete lease applications and participate in application verification; notify prospective clients of application results.
Maintain accurate client records in accordance with company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain and upkeep the tour route to support curb appeal.
Assist residents with day-to-day tasks as part of the community concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned.