Leasing & Marketing Team Leader

Cardinal Group Companies•Eugene, OR

About The Position

The Leasing & Marketing Team Leader assists the Community Manager in maintaining property operations, with a concentration on leasing, marketing, resident relations, and community functions. The role strives for 100% occupancy by retaining existing residents, leasing available apartments, and pre-leasing future availability. The position is full-time and non-exempt, with hourly compensation, benefits, and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent customer service skills, including being warm, friendly, and helpful in person and on the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Career experience as a Leasing Agent, in leasing, real estate, or as a Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, qualify them, determine their needs and preferences, present the property and apartment homes, use feature-and-benefit selling, close sales, and follow up according to Company leasing expectations and procedures.
Answer incoming phone calls professionally and handle calls from prospective clients, clients, internal Company team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of results.
Maintain accurate client records in accordance with Company policy.
Update daily reports concerning notices to vacate, vacancies, and activity.
Maintain and perform upkeep of the tour route to ensure curb appeal.
Assist residents with day-to-day tasks as part of the community's concierge program.
Participate in Cardinal U training as required.
Perform other related duties as assigned by the Team Leader.