Leasing & Marketing Team Leader

Cardinal Group Companies•Charlotte, NC

14h

About The Position

The Leasing & Marketing Team Leader assists the Community Manager in maintaining property operations, focusing on leasing, marketing, resident relations, and related community functions. The role works toward 100% occupancy by retaining existing residents, leasing available apartments, and pre-leasing future availability. Team members may work inside and outside apartment buildings, throughout property amenities, and in varying weather conditions. Occasional or regular travel may be required to assist properties or attend training.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent, warm, friendly, and helpful customer service in person and by phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Available to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing, stooping, squatting, accessing all areas of the property, working in all weather conditions, and maneuvering weights up to 20 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Career experience as a Leasing Agent, in Leasing, Real Estate, or as a Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, qualify them, determine their needs and preferences, present the property and apartments professionally, use feature-benefit selling, close sales, and follow up in accordance with company leasing expectations and procedures.
Answer incoming phone calls professionally and respond appropriately to prospective clients, clients, company team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of results.
Maintain accurate client records in accordance with company policy.
Update daily reports on notices to vacate, vacancies, activity, and related matters.
Maintain and perform upkeep of the tour route to ensure curb appeal.
Assist residents with day-to-day tasks through the community's concierge program.
Participate in Cardinal U training as required.
Follow other instructions and perform related duties as assigned by the Team Leader.