Leasing & Marketing Team Leader

Cardinal Group Career•Marietta, GA

About The Position

The Leasing & Marketing Team Leader assists the Community Manager in maintaining property operations, with a focus on leasing, marketing, resident relations, and community functions. The role strives for full occupancy by retaining existing residents, leasing currently available apartments, and pre-leasing future availability. The position involves frequent interaction with prospective clients, residents, company team members, and vendors. The Team Leader works both inside and outside apartment buildings and throughout the property, including amenities. The role may require occasional or regular travel to assist properties, attend training, or meet other position needs. The listed duties are not exhaustive; additional related duties may be assigned.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent customer service skills; warm, friendly, and helpful in person and on the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Available to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Ability to perform the physical demands of the position, including standing, walking, reaching, climbing, stooping or squatting, accessing all areas of the property, working in all weather conditions, and maneuvering weights up to 20 pounds.

Nice To Haves

Career experience as a Leasing Agent, Leasing Real Estate professional, Leasing Specialist, Leasing Manager, Leasing Professional, or Leasing Consultant.

Responsibilities

Greet prospective clients, qualify them, determine their needs and preferences, present the property and apartment homes, use feature-and-benefit selling, close sales, and follow up according to company leasing expectations and procedures.
Answer incoming phone calls professionally and direct or handle them appropriately.
Complete lease applications, participate in application verification, and notify prospective clients of results.
Maintain accurate client records in accordance with company policy.
Update daily reports, including notice-to-vacate, vacancy, and activity reports.
Maintain and perform upkeep of the tour route to ensure curb appeal.
Assist residents with day-to-day tasks as part of the community concierge program.
Participate in Cardinal U training as required.