Leasing & Marketing Team Leader

Cardinal Group Companies•Miami, FL

About The Position

The Leasing & Marketing Team Leader assists the Community Manager with property operations, concentrating on leasing, marketing, resident relations, and related community functions. The role seeks to achieve 100% occupancy by retaining existing residents, leasing current vacancies, and pre-leasing future availability. The position is full-time and non-exempt, with an hourly rate, benefits, and bonus eligibility.

Requirements

1–2 years of customer service and sales experience.
Strong communication skills.
High energy and comfort working in a fast-paced environment.
Enjoy providing excellent service and take pride in doing so.
Excellent, warm, friendly, and helpful customer service in person and over the phone.
Basic computer skills, including typing and the ability to write correspondence and memos.
High school diploma or equivalent.
Availability to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Career experience as a Leasing Agent.
Career experience in leasing.
Career experience in real estate.
Career experience as a Leasing Specialist.
Career experience as a Leasing Manager.
Career experience as a Leasing Professional.
Career experience as a Leasing Consultant.

Responsibilities

Use company leasing expectations and procedures to greet prospective clients, qualify them, determine their needs and preferences, present the property and apartment homes, use feature-and-benefit selling, close sales, and follow up.
Answer incoming phone calls professionally and direct or handle them appropriately for prospective clients, clients, company team members, and vendors.
Complete lease applications, participate in application verification, and notify prospective clients of results.
Maintain accurate client records in accordance with company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Maintain and perform upkeep of the tour route to ensure curb appeal.
Assist residents with day-to-day tasks as part of the community's concierge program.
Participate in Cardinal U training as required.