Leasing & Marketing Manager

Campus Apartments • Riverside, CA

1d

About The Position

The Leasing & Marketing Manager assists with all operational phases of the property to support customer satisfaction, fiscal stability, and good physical condition. Reporting to the General Manager, this role handles income collection and records, supports leasing and resident relations, follows up on service requests, and helps maintain accurate property records and financial documentation.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Valid driver’s license and current automobile insurance.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to follow through with necessary paperwork and ensure deadlines are met.
• Excellent customer service skills.
• Ability to communicate effectively and professionally in a fast-paced environment.

Nice To Haves

• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) certification.
• Knowledge of Entrata.

Responsibilities

• Assist the General Manager with actions that involve or influence the property.
• Accept rent and follow up on delinquencies; post rent and miscellaneous income receipts; make daily bank deposits when receipts are on hand; and post and follow up on NSF checks.
• Handle evictions and NSF warrants, turn over bad debts for collection, and report income collection to the Property Accountant.
• Assist with leasing activities and resident relations, and answer telephones as needed.
• Plan and direct social activities as needed.
• Inspect move-outs and schedule units for turnkey as directed.
• Verify that move-in and renewal lease information agrees with information entered into the computer.
• Follow up on service requests and perform call backs.
• Verify completion and accuracy of Weekly Leasing Reports.
• Maintain income and expense information in the computer as the primary record keeper.
• Pay property-level bills and forward cash disbursement journals to the Property Accountant.
• Verify that paid invoices correspond to purchase orders and submit properly coded invoices.
• Update and post security deposits; process security deposit refunds and forfeitures.
• Maintain, audit, and file property records.

Benefits

• Growth opportunities
• Diversity
• Stability
• Job training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager