Leasing & Marketing Specialist I

GMH Associates • Newtown Township, PA

4d • $0 - $25

About The Position

GMH Communities is a real estate company specializing in the acquisition, development, and management of living communities throughout the United States. The Leasing and Marketing Specialist serves as the primary contact for prospects who visit, call, or email the property, and represents the company’s culture and customer-service standards. The role works closely with the General Manager to drive prospect traffic, support resident relations, and provide knowledge of lease administration.

Requirements

• High school diploma required.
• 1–2 years of experience in apartment leasing or leasing hospitality required.
• Outgoing, personable personality and passion for serving others.
• Excellent written and verbal skills.
• Active knowledge of online social media and social-presence platforms.
• Strong organization and administrative abilities, along with excellent communication and people skills.
• Proficiency in Microsoft Office applications.

Nice To Haves

• Associate degree preferred.
• Experience with Canva, Instagram, and/or Facebook preferred.
• Experience with Yardi or Entrata preferred.

Responsibilities

• Develop professional, service-based relationships with clients, residents, and vendors, anticipating their individual needs and preferences.
• Follow fair housing standards in all matters.
• Perform opening and closing procedures for community spaces, including the clubhouse, fitness center, coffee bar, and community market.
• Lease apartments by responding to internet leads, answering prospect calls, scheduling appointments, conducting property tours, and promoting community features.
• Manage and maintain incoming leasing applications.
• Work with the General Manager and corporate marketing team to develop a marketing plan that may include brochures, internet advertising, corporate housing, print, and media.
• Conduct regular market surveys.
• Maintain and track the turn and make-ready process.
• Assist with leasing and resident activities and community branding.
• Support resident interactions.
• Make daily follow-up calls to residents to confirm maintenance issues have been resolved.
• Identify property or service needs and concerns observed or reported by residents.
• Monitor and delegate the package tracking system to help ensure packages are safe and delivered promptly.
• Maintain inventory of retail and community-market items.
• Perform other duties as assigned by management.

Benefits

• Health insurance for the employee and dependents
• Vision insurance for the employee and dependents
• Dental insurance for the employee and dependents
• Prescription drug plan
• Employee Assistance Program
• Short-term disability insurance
• Long-term disability insurance
• Group life insurance
• 401(k) program with employer contribution
• Paid vacation
• Paid sick time
• Paid holidays
• Paid parental leave
• Direct deposit
• Collegial work environment
• Time off to volunteer
• Employee referral program
• Voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED