Leasing Manager, Multifamily

Cushman & Wakefield•Gilbert, AZ

6d•$20 - $24

About The Position

The Leasing Manager trains and oversees the onsite leasing functions and directs the sales efforts of an apartment community. The role provides service to residents, prospective residents, vendors, and the corporate management team, and takes an active role in marketing and advertising vacancies. The Leasing Manager directs leasing staff, supports leasing performance and development, and works with the Property Manager on marketing plans and leasing strategies.

Requirements

At least 3 years of related experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
A valid real estate license, as required by state regulations.
A courteous and professional attitude.
Good organizational skills and ability to meet deadlines.
Ability to prepare for audits and be detail-oriented and well organized.
Ability to follow Cushman & Wakefield policies and procedures.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Complete lease and renewal paperwork in accordance with company standards, explain lease information to residents, enter leasing activity data into the tracking system, and review and audit lease files.
Walk apartment units before showings and resident occupancy.
Submit required daily, weekly, and monthly leasing reports.
Track and evaluate advertising and client traffic, and review and update online advertising daily.
Train and develop leasing personnel in accordance with company policies and procedures.
Prepare marketing plans, leasing strategies, and advertising proposals with assistance from the Property Manager.
Maintain professional communication with residents, applicants, and other representatives.
Report property issues, leasing objections, and potential liabilities to the Property Manager, including recommendations for resolving them.
Identify leasing staff development opportunities, set goals, and improve staff performance.
Analyze shop program results, distribute completed evaluations, and review areas of concern.
Develop, implement, and monitor property contests, awards, and leasing incentives.
Prepare and maintain resident and general office files and required documentation.
Maintain renter's insurance compliance and monitor month-to-month lease compliance, including completing audits.
Track work order activity, monitor daily completion, and conduct follow-up warm calls.
Implement and maintain the lease expiration matrix in accordance with established policies.
Monitor compliance with the revenue management system and participate in weekly calls when applicable.
Perform additional duties as assigned by the supervisor.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.