Leasing Manager

CLS Living•Tuscaloosa, AL

24d

About The Position

CLS Living is seeking an energetic, motivated Leasing Manager to represent the community and deliver an exceptional experience to current and prospective residents. The role supports the Property Manager, drives leasing and marketing performance, develops team members, and contributes to the property’s operational and financial success. The Leasing Manager helps foster a positive, welcoming community and workplace while maintaining the company’s service and brand standards. The position includes leadership and staff development, leasing and marketing, resident relations, property and office administration, and support for financial performance. The ideal candidate is a people-centered leader with a strong sense of ownership, a passion for community, and an interest in learning and growing within the company.

Requirements

Bachelor’s degree preferred, or 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
Strong working knowledge of Microsoft Outlook, Word, and Excel.
Understanding of and adherence to Fair Housing and EEO laws.
Experience in operations, including hiring, staff development, budgeting, marketing strategy, and scheduling.
Strong leadership, communication, customer service, and team-development capabilities.

Nice To Haves

Bachelor’s degree.
Experience with property management software, preferably Entrata.
Familiarity with market-rate and LIHTC programs.
A growth-minded, entrepreneurial approach, including creativity, proactivity, and willingness to challenge the status quo.

Responsibilities

Support the Property Manager in developing a motivated, high-performing team.
Lead by example through professional communication, integrity, and a results-driven mindset.
Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
Drive leasing efforts to achieve and maintain the target occupancy goal of 99%.
Implement and monitor leasing goals, renewal programs, and resident-retention strategies.
Conduct outreach marketing on campus and with local businesses.
Support the development and execution of an annual marketing plan.
Research the property and local competitors regularly to maintain in-depth market knowledge.
Keep digital and print marketing materials current, professional, and consistent with brand standards.
Coordinate and promote resident events and community-building functions.
Represent the property at university functions and through student programming partnerships.
Deliver first-class service to residents, prospects, and parents.
Resolve resident concerns professionally and promptly.
Build and maintain positive relationships with residents, staff, university contacts, and the broader community.
Foster a sense of community and harmony throughout the property.
Maintain accurate, up-to-date records in property management software.
Process leases and administrative paperwork efficiently and accurately.
Identify property upkeep and curb-appeal improvements and contribute where needed.
Assist in achieving NOI targets through effective leasing and cost management.
Support rent collection efforts to meet or exceed a 98% collection rate.
Identify opportunities to improve revenue and reduce expenses in alignment with budget goals.