Leasing Manager

Coastal Ridge•Bozeman, MT

About The Position

The Leasing Manager leads leasing efforts and administrative functions to help the property reach its potential. The role mentors and motivates the leasing team, fosters collaboration, and supports an exceptional experience for current and prospective residents. This is a full-time, non-exempt position reporting to the Property Manager. The position is based at Bootes, a luxury student apartment community in Bozeman, Montana, near MSU. The community offers two-, three-, and four-bedroom apartments, a fitness center, spool (spa/pool), game lounge, bike and ski storage, study rooms, and other amenities. The Leasing Manager oversees the leasing process, supports leasing goals and resident retention, monitors market conditions, assists with marketing and resident events, responds to escalated resident concerns, and contributes to property reporting. The role may also include emergency duties as needed.

Requirements

  • High school diploma or equivalent.
  • Proven leasing and sales experience.
  • Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.

Nice To Haves

  • Bachelor's degree.
  • Experience in multifamily or student housing.
  • Familiarity with property management software such as Entrata, OneSite, or RealPage.
  • Intermediate Microsoft Excel proficiency, including formulas, sorting, and filtering.

Responsibilities

  • Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness.
  • Enter and manage leads in Entrata and ensure timely follow-ups.
  • Welcome and engage prospects and provide tours highlighting the property's key features.
  • Address objections, highlight benefits, and guide prospects through leasing decisions.
  • Guide prospects through applications and leases, ensuring proper lease execution and adherence to screening procedures.
  • Monitor and participate in resident renewal efforts.
  • Maintain the clubhouse, model units, and tour routes to high standards of cleanliness and appeal.
  • Achieve individual and team leasing goals and identify opportunities or challenges in collaboration with the Property Manager.
  • Monitor market trends and competitors by shopping the competition and keeping detailed records of market offerings.
  • Maintain knowledge of the property's selling points, common objections, leasing trends, traffic patterns, and unit availability.
  • Mentor and support the leasing team by setting expectations, offering guidance, and providing resources.
  • Address escalated resident concerns professionally and with care.
  • Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
  • Assist in preparing weekly and monthly reports.
  • Perform other duties as assigned.
  • Participate in emergency duties as needed.
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