Leasing Manager

Yugo • Salt Lake City, UT

11d • $22 - $24

About The Position

Yugo is a global student housing company with a presence in more than 14 countries and 120 cities. In the United States, it operates nearly 40,000 beds across 88 properties in 28 states. Yugo describes its approach as focused on innovation, community, sustainability, personal growth, career development, and inclusive collaboration.

The Leasing Manager plays a key role in property operations and the student living experience by leading leasing efforts, training and overseeing leasing staff, welcoming new tenants, supporting high occupancy, and promoting resident satisfaction and retention. The role reports to the General Manager.

Requirements

• High school diploma, GED, or equivalent preferred; in lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• At least one year of experience required, preferably in residential properties, rental operations, or related business operations.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills and ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs, and quickly respond to resident requests.
• Carbon Literacy Certification or willingness to undertake training.

Nice To Haves

• Relevant experience working at a property, especially at a university or college.
• Entrata experience or experience with relevant rental software.

Responsibilities

• Oversee leasing, resident retention, and lease renewal activities to support occupancy goals.
• Conduct property tours, respond to prospect inquiries, and qualify applicants according to company standards.
• Review and process rental applications, lease agreements, move-ins, move-outs, and renewal documentation accurately and promptly.
• Coordinate and conduct move-in orientations.
• Maintain accurate leasing records, reports, resident files, and daily activity tracking.
• Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance.
• Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies.
• Ensure compliance with Fair Housing regulations, company policies, and applicable federal, state, and local laws.
• Build positive relationships with current and prospective residents through professional, responsive customer service.
• Coordinate resident events and engagement activities.
• Perform routine inspections of units, model apartments, and community spaces to maintain cleanliness, curb appeal, and company standards.
• Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness.
• Lead, coach, and support leasing team members, promoting best practices in leasing, communication, and customer service.
• Prepare and participate in weekly leasing, occupancy, and activity reporting.
• Keep the leasing office, model units, and common areas organized, professional, and ready for tours.
• Perform other duties as necessary.

Benefits

• Competitive salary
• Bonus eligibility
• Comprehensive benefits package, including health, dental, and vision coverage
• 401(k) with 4% employer matching
• Three weeks of PTO
• Paid wellness time
• 11 paid holidays
• Paid parental leave
• One paid volunteer day
• One paid YuDay
• Company-paid short-term disability, long-term disability, and life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED