Leasing Manager

Invitation Homes • Charlotte, NC

3d • $79,988 - $138,645

About The Position

As a Leasing Manager at Invitation Homes, you implement company strategies to achieve occupancy, revenue, and customer goals. You facilitate a consistent, high-quality resident experience from initial inquiry through the duration of residency. The role includes supervising the Leasing team responsible for new leases and renewals, driving team performance, and working with local leadership to meet service and financial objectives across assigned markets. Extensive travel within the assigned portfolio is required, along with reliable vehicle transportation for scheduled home reviews.

Requirements

• High school diploma or equivalent.
• At least three years of residential leasing or related experience.
• At least one year of experience in a team lead or manager role.
• Real estate license if required by state, other licenses or certifications required by state law, a current driver's license, and automobile insurance.
• Comprehension of federal fair housing laws and applicable local housing provisions.
• Excellent customer service and interpersonal skills, professional verbal and written communication skills, and strong organizational and time-management skills.
• Proactive, self-directed, highly motivated, and able to multitask.
• Ability to perform moderate mathematical and accounting functions and read and comprehend financial statements and reports.
• Ability to negotiate, influence, gain consensus, and close a sale.
• Ability to travel extensively within the assigned portfolio.
• Ability to work regularly and consistently, including weekends and non-traditional holidays if needed.
• Reliable vehicle transportation to conduct scheduled reviews at homes with associates.

Nice To Haves

• College degree.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Proficiency in Yardi Voyager and Salesforce.

Responsibilities

• Provide daily supervision of the Leasing team responsible for new leases and renewals.
• Drive performance and hold team members accountable for occupancy, rent growth, and resident experience objectives.
• Partner with local leadership to implement initiatives and processes that optimize resident service and achieve financial goals for assigned markets.
• Ensure the team follows policies, processes, and procedures and meets quality standards and operating objectives.
• Deliver frequent and robust performance feedback to team members.
• Troubleshoot issues involving home condition, marketing tools, smart home technology, the resident portal, or other platforms and resident-facing programs that affect performance.
• Perform other duties as assigned.

Benefits

• Competitive pay and annual bonus program.
• Paid time off, including vacation accrual, sick time, volunteer time, standard holidays, and floating holidays.
• 401(k) with company matching contributions.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Casual dress work environment.
• Team events and gatherings.
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED