Leasing Manager
About The Position
Vertical Real Estate Services is seeking a driven, people-focused Leasing Manager for Arise Riverside, a luxury apartment community in Austin, Texas. The Leasing Manager reports directly to the Community Property Manager and leads day-to-day leasing, marketing, and resident retention. The role involves leasing tours and follow-up, processing and screening rental applications, analyzing leasing and market activity, driving renewals, organizing resident events and retention initiatives, handling escalated resident concerns, supporting delinquency follow-up and eviction filings, coordinating service requests and apartment make-readies with the Maintenance Manager, maintaining property records, assisting with budget preparation, and ensuring regulatory compliance. The position offers competitive hourly pay, a monthly leasing bonus, and an employee rent discount. Employment is contingent on passing a pre-employment drug test and background check.
Requirements
- At least 2 years of multifamily leasing experience.
- Track record of meeting or exceeding leasing and renewal goals.
- Working knowledge of Fair Housing laws.
- Experience with property management software, specifically Yardi.
- Strong sales, communication, and customer service skills.
- Organized and detail-oriented, with the ability to manage multiple priorities.
- Availability to work some weekends as needed for leasing.
- Must pass a pre-employment drug test and background check.
Nice To Haves
- Leasing or assistant management leadership experience.
- Familiarity with Texas Apartment Association (TAA) leases and procedures.
Responsibilities
- Lead leasing activity, including giving tours, following up on leads, and moving applications through the process quickly.
- Process and screen rental applications according to company criteria and Fair Housing guidelines.
- Analyze traffic, conversion, and market trends to develop and implement a monthly marketing plan.
- Monitor lease expirations and drive renewals to maximize resident retention.
- Plan and host resident events to build community and engage residents.
- Develop and implement resident retention initiatives, including renewal incentives, move-in welcome programs, and resident appreciation efforts.
- Handle escalated resident requests and complaints professionally and promptly.
- Assist with delinquency follow-up and eviction filings for non-paying residents.
- Coordinate with the Maintenance Manager to prioritize service requests and make-readies based on the move-in schedule.
- Maintain accurate and complete resident and property files.
- Help prepare the annual budget and support adherence to approved budgets.
- Keep property operations compliant with applicable regulatory requirements.
Benefits
- Competitive hourly pay
- Monthly leasing bonus
- Employee rent discount at Arise Riverside
- Company-paid Silver PPO medical plan for the employee
- Medical, dental, and vision coverage after 30 days
- 401(k) eligibility after 90 days
- Two weeks of paid time off a year
- Bi-weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
