Leasing Manager

Greystar•Phoenix, AZ

20d

About The Position

The Leasing Manager directs the community’s marketing, advertising, sales activities, leasing team, and other resources to achieve revenue, occupancy, resident retention, and leasing goals. The role oversees marketing plans and advertising strategies, monitors market and competitor conditions, and manages pricing, concessions, traffic, apartment readiness, and leasing performance. The manager also participates in leasing, resident communications and renewals, and supervises and develops leasing team members. The position may require travel to assist other properties or attend training and business meetings, and requires a flexible schedule that includes taking call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to drive a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Direct marketing, advertising, and sales activities to achieve community revenue and occupancy goals.
Oversee on-site traffic and ready-apartment inventory; set rent pricing and concessions; and monitor daily sales and leasing activity.
Monitor market and competitor conditions, develop short- and long-term marketing plans, and implement strategies involving pricing, concessions, leasing incentives, and advertising.
Develop print and internet advertising strategies, use technology to communicate with prospects, and use property management software to generate sales and leasing reports.
Work with maintenance to ensure the community meets appearance and safety standards; inspect ready units and use merchandising techniques to improve their marketability.
Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
Review and analyze financial, shop, traffic, closing-ratio, and operational reports; address issues affecting leasing performance and present marketing and leasing strategies and results to clients, owners, and business managers.
Oversee lease renewals, resident renewal events, communications and notifications, and assist with resident move-outs as needed.
Respond courteously and promptly to resident and client or owner concerns, resolve problems, and document or route requests to appropriate individuals.
Interview, hire, orient, train, and manage the performance of leasing team members in accordance with company policies and practices.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for quarterly or annual performance-based bonus programs for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions.